Settings

Everything about your workspace and account lives under Settings, reachable from the gear in the left rail or your account menu at the bottom-left.

Workspace

• General: your workspace name, store domain and general email, the WhatsApp number creators see as Contact, and the media buyer named when a creative is approved. Here too: your ad naming convention with a short code per format for {format_code}, and your UTM parameters, which the launch card fills per ad, for example utm_source=facebook&utm_campaign={campaign}&utm_content={ad_name}. A parameter with nothing behind it is left out.
• Company: legal name, KvK and VAT numbers, address, and separate invoice name and email used on your invoices.
• Members: everyone with access. Owners and admins can change roles or remove members, and invite new ones. A creator's phone number and shipping address show to owners, admins and roles that manage creators only. Changing the email address of a creator who has one also takes the Payouts permission, because it is how they sign in to their portal.
• Integrations: every tool Ecomyard connects to, per group, with the account it holds or what it adds, and its state. Connect a source lists the tools that are not connected yet and opens the page where you connect one. Request app sends us the name of a tool Ecomyard does not connect to yet.

Account

• Profile: your name and photo (upload one, paste a link or remove it), your email, your password, the ways you sign in and your time zone. Changing your email sends a confirmation link. Signing in with Google? Setting a password lets you sign in with your email address too. Dates and times in Ecomyard follow your time zone, which is taken from your browser the first time you sign in.
• Security: Two-factor sign-in asks for a code from an authenticator app on your phone at every sign-in, after your password, also when you sign in with Google, a mail link or Shopify. Turn on walks you through it in a window of its own: scan the QR code, save your ten recovery codes (you only go on once they are copied or downloaded and ticked as saved), then enter the first code. Nothing turns on before that last step. Each recovery code signs you in once when your phone is lost, and turns two-factor sign-in off so you can set it up again. Turning it off takes a code from the app, and your email hears about it either way. Sign out other devices signs out every other browser and phone, while the one you are on stays signed in.
• Notifications: choose which emails Ecomyard sends you.
• Appearance: light, dark or system theme, saved to your browser.

Billing

• Subscription: your current plan, with one-click switching between Standard, Pro and Enterprise.
• Payment methods, Invoices, and Usage & limits: your billing details and what you're using on your plan.

Legal & support

Read the Terms, Privacy Policy and DPA, or send us a question or complaint. We reply within one business day.

Delete account

Deleting your account starts a 30-day grace period. You are signed out immediately and your data is removed after the grace period unless you contact us to cancel.